Magnet Staff/Programs Info » 911 Dispatch

911 Dispatch


Emergency Telecommunications Program


Students in this program receive instruction and hands-on training in our dispatch training lab equipped with state of the art equipment and software utilized by agencies throughout the world.  The students receive instruction in law enforcement, fire/rescue and medical call taking and dispatching. 


They will learn and demonstrate knowledge of civil and criminal law, advanced communication skills (phone and radio), crisis intervention, event preparation, use of community and agency resources, ICS, stress management and employability skills.  


As a senior, they will also have the opportunity to become certified by the International Academies of  Emergency Dispatch as an Emergency Telecommunicator, Emergency Medical Dispatcher, Emergency Fire Dispatcher, and Emergency Police Dispatcher.  They will also receive certification in Healthcare Provide CPR/AED

I hope to share the passion that I have for this career with my students. I have partnered with many local, state, federal and private agencies and organizations to ensure that the curriculum is always current, relevant and rigorous. 

My goal is that my students graduate with all of the knowledge, skills and abilities needed to become a successful 9-1-1 operator and help save the lives of others.  


​​​​​​​ –Mrs. Henricksen 


Meet our Instructors:


Lori Henricksen

  • ​​​​​​​US Forest Service
  • & Bureau of Land Management - Law Enforcement and Fire Dispatcher
  • LVMPD - 9-1-1 Dispatch
  • Specialist, Trainer, Crisis Intervention Team 
  • International Academies
  • of Emergency Dispatch – Emergency Telecommunications Instructor, Advanced
  • Emergency Medical Dispatcher, Emergency Fire Dispatcher, Emergency Police Dispatcher
  • Certified in Healthcare Provide CPR/AED, youth Mental Health First Aid and Advanced Suicide intervention Skills


Awards and Recognition:

  • 2013 Clark County Educator of the Year Finalist
  • 2014 Claes Nobel of the Year Semi-Finalist
  • 2015 Nevada State ACTE Innovative CTE Program Award
  • 2016 Region V  Innovative CTE Program Award
  • 2016 Thank You in the US Congressional Record for Commitment to the Education of NV students about Career Opportunities with Emergency Telecommunications
  • 2016 Next Generation 9-1-1 Association’s National 9-1-1 Awareness and Education Award
  • 2017 Heart of Education and UNLV Teacher Recognition Awards



  • Telecommunications I
  • Emergency Telecommunications II
  • Emergency Telecommunications Lab


Anthony Strachan

  • 19 years teaching in public education
  • Bachelors in Secondary Education, UNLV
  • Masters in Administration, NOVA Southeastern University
  • Endorsements in Social Studies and Physical Science



  • Foundations in Public Safety

Students who Major in 9-1-1 Dispatch will take the following courses:


9th-Foundations of Public Safety

10th-Law Enforcement II, Forensic Science II OR Criminal Justice II

11th-Emergency Telecommunications I 

12th-Emergency Telecommunications II AND Lab


We also encourage all 9-1-1 Dispatch students to Minor in one of the following areas:


Law Enforcement

Criminal Justice

Forensic Science


Recommended Coursework Includes:


12th-AP Psychology